FAQ

Your Queries Answered

Is Yas Cleaning Services Insured?

Absolutely! To obtain proof of insurance, you can email us at yascleaninganc@gmail.com and we'll send current documentation.
What areas do you serve?

We proudly serve the greater Anchorage Area of Alaska to include Eagle River,Wasilla , and Girdwood. If you’re unsure if we service your location, feel free to contact us.
Do I need a deep clean?

We highly recommend a Deep Clean for first-time customers or customers who haven't had a professional clean in the last few months. It sets the foundation for us to maintain the deep clean from there and the need for them to be more infrequent over time. For Turnovers, we always suggest 6 months-1 year to get a deep clean for any overlooked spots
How do I book a cleaning service?

Booking with us is easy! You can call us, fill out our online form, or send us an email to schedule your cleaning service.
Do I need to be home during a cleaning?

Not at all! It's completely your choice whether you would like to be home during your appointment. If you prefer, you can leave us key/entry code and we we'll take care of the rest, and let you know when we are finished!

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We accept all forms of payment besides checks or CashApp

Cancellation Policy

We understand plans change, but we do ask staff to be ready and expect to get paid for their working day. Therefore we do need to have cancellation fees that are below.

Less than 48 hours - $75 fee

Cancels within 3 hours or locked out of house - 100% due

We will only wait 15-20 minutes after start time.

Satisfaction Guarantee

Your happiness is important to us! If you’re not satisfied with your cleaning, let us know within 24 hours, and we’ll return to make it right. While we do not offer refunds, we are fully committed to resolving any issues and ensuring you’re pleased with the results.